Welcome to your Explorer magazine Self-Service Portal, where you can:

  • Renew your subscription
  • View order details, subscriber information, and balances on orders
  • Update billing and shipping information
  • Update or add Purchase Order numbers
  • Make payments

You will need your billing customer ID (located on your Explorer magazine invoice ) as well as the zip code of the billing address in order to access the Self-Service Portal and make changes to your account.

Customer ID*

Billing Zip Code*

If you do not have a copy of your invoice, please click "Find My Customer ID" and enter the billing email address associated with your account. An email will be sent with your billing customer ID number. If you do not know the email address or no longer have access to the mail account, please contact customer service by clicking here to obtain your account information.

Find My Customer ID

Please enter the email address associated with the billing account. An email will be sent to you with your Customer ID with your billing customer ID number. If you do not know the email address or no longer have access to the mail account, please contact customer service by clicking here to obtain your account information.

Billing Email*

Billing Information

Submit changes to the billing information below. To improve our customer outreach, emails are required. If you would like to update the subscriber shipping address, click Order Details here.

Billing Name: *

Title *

School/Organization Name *

Billing Address: *

Billing Phone *

Billing Fax

Billing Email *

Make a Payment

Outstanding balances are listed below. Select the order that you wish to pay. Orders that are paid in full are not listed.

Paying by check? Remit payment to:
Attention to: Explorer Magazine
National Geographic Society
PO Box 291875
Kettering, OH 45429

Total Payment

$

Name on Credit Card: *

Credit Card Billing Address: *

GET A QUOTE


As a nonprofit organization dedicated to science, exploration, education and storytelling, we are always evolving to best meet the needs of young learners and the educators who reach them. In our commitment to support you, we are now offering free digital access to Explorer magazine to provide this interactive resource to even more educators and students.

Explorer magazine includes engaging topics, stories, photographs and more so you can continue to teach, connect, and inspire your learners anytime, anywhere.

The digital magazine is easy to access on all devices (including mobile) so you can explore:

Access explorer magazine today – it’s never been easier!

Starting June 2020, we are transitioning to an all-digital format. The May 2020 issue will be the final print issue.

We hope you’ll stay connected with us across all of our @NatGeoEducation platforms as well as at natgeoed.org/LearnAtHome to see the latest educational opportunities and resources from National Geographic.

CONTACT US

For a quick answer to common questions, visit our Frequently Asked Questions page.

Still need help? Please complete the form below and a Customer Service representative will assist you within 24 hours. For urgent matters, call us at 1-844-601-5020, Monday to Thursday from 8:30 am–6:00 pm and Friday from 8:30 am–5:00 pm ET.

Other ways to connect:

1. Email: ExplorerMag@ngs.org
2. Fax: 937-890-0221
3. Mail:

Attention to: Explorer Magazine
National Geographic Society
PO Box 291875
Kettering, OH 45429

Fill out my online form.